“That sucks, I’d like to give you two free tickets for the Jack White show in June. Email me.” – Joe Cohen

Right. Twice burned and shame on me, I googled the guy: Joe Cohen, CEO and founder of Seatwave, aka @seatwavejoe. As the email looked legit, I replied. Here’s what happened…

And since then Nicola has been on the case.

Let’s face it, there are much worse injustices in the world than what I experienced, and I really should have known better – googled reviews for Viagogo, listened to my gut, protected myself better. This afternoon I received a generic notice that my payment to Viagogo will be refunded.

But all things considered, way to go Joe, Nicola and full Seatwave marketing team for paying attention and representing your industry in a positive light. Thank you.

…Jack and I shall name our firstborn Seatwave.